Important Information
Policies
To help make your stay at Hotel Chez Swann in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to ensure a smooth and stylish boutique hotel experience.
Check-in & Check-out
Check-in typically begins at 15:00 and check-out is required by 11:00. Early and late options may be available depending on availability.
Minimum Age & Identification
Guests must present valid identification at check-in. The property observes standard age requirements for registration.
Deposit Requirements
A refundable security deposit may be collected upon arrival to cover incidental charges.
Smoking & Pets
Hotel Chez Swann Montreal maintains a non-smoking policy inside all rooms. Pets are generally not permitted, with exceptions made for service animals.
Cancellation Policy
Cancellation conditions vary by rate type. Some reservations a